Privacy & Store Policies
At Glint and Glam, transparency and your trust are our highest priorities. Review our terms below.
1. Refund & Return Policy
Since Glint and Glam curates premium retail jewelry with manual quality inspections before dispatch, we ensure each piece is in flawless condition. However, if you receive a damaged or incorrect item, we offer a hassle-free exchange or refund.
Eligibility for Returns: You must contact us within 7 days of delivery. The item must be unused, in its original luxury packaging, and accompanied by the original receipt or proof of purchase.
Refund Process: Once your return is received and inspected, we will notify you via email or phone. Approved refunds will be processed via your original payment method or online bank transfer within 5-7 working days.
2. Privacy Policy
Your privacy is essential to us. This policy outlines how Glint and Glam collects, uses, and safeguards the personal information you provide on our boutique storefront.
Information Collection: When you purchase from our boutique, we collect standard personal details such as your name, delivery address, phone number, and email address to process your orders seamlessly.
Data Usage: Your details are strictly used for order fulfillment, shipping logistics, and customer service. We absolutely never sell, rent, or trade your personal data to third-party marketing agencies.
3. Shipping & Delivery Terms
Because our curated collections are physically stocked in our retail warehouse, we eliminate long waiting lists.
Delivery Timeline: Orders are packaged carefully and shipped within 24-48 hours. Standard delivery across major cities takes 2-4 working days.
Shipping Fee: Standard delivery rates are applied at checkout unless specified during promotional campaigns. Tracking details will be shared via text/email once the courier handles your order.
4. Secure Shopping Guarantee
Glint and Glam utilizes standard SSL encryption technology to safeguard your transaction data. All digital payments are handled through secure, certified payment gateways to ensure complete financial safety.